Refund policy

Booda Organics ~ Full Return & Refund Policy
Last updated: September 24, 2026

We love making products that feel like a little moment of joy. Most of the time, that’s exactly what happens. On the rare day it doesn’t, we want making it right to feel easy ~ and honest.

This guarantee is for real customers who bought from us and didn’t fall in love. It is not a free sampling program. The steps below help us take care of you quickly and keep the policy from being misused.

Our Promise:
If a product you bought directly from our official website, www.BoodaOrganics.com, doesn’t meet the quality you expect, or you simply don’t love it, contact us within 30 days of delivery. After we confirm your order and receive the product back, we’ll replace it, issue store credit, or refund the product price ~ your choice.

If we sent the wrong item or it arrived damaged, we can often ship a replacement right away and will tell you whether a return is still needed.

How to Submit a Request:
1. Email us first at info@boodaorganics.com, or submit an inquiry on our contact form. Include your order number, the product, and a short note about what didn’t work. Photos are helpful if something arrived damaged or looks off. Please wait for our reply before you ship anything.
2. We will send return instructions so your package is expected and nothing gets lost. Please use a trackable service. We can’t replace a return that never arrives.
3. Send the product back. Include the container and whatever is left. Refunds and store credit are issued after we receive it.

Who This Is For:
This guarantee is for the original customer on an order placed on our official website, www.BoodaOrganics.com. We will ask for your order number and the email used at checkout so we can confirm the purchase came from us.

It does not cover products bought from Amazon, other marketplaces, retailers, or resellers. We only stand behind what we packed and shipped ourselves. If you purchased somewhere else, please use that seller’s return process.

Wholesale, complimentary, PR, and items marked final sale or sample are not included unless we told you otherwise.

What We Refund:

- The product price of the approved item, back to your original payment method, or as store credit if you’d rather.

- Original shipping is refunded only if we made a mistake (wrong item, defect, or damage in transit).

- Return shipping is on you unless we made that mistake. In those cases, we’ll send a prepaid label.

- Once we receive and review your return, we typically issue refunds within 7–10 business days. Your bank may take a little longer to show it.

Unopened products are eligible for a full product refund, credit, or replacement. Opened products are still welcome under this guarantee if you send the container back. If most of the jar has been used, we may offer store credit instead of a cash refund so we can keep the policy sustainable.

Returned bodycare is not resold. We ask for it back only so we can complete the request in good faith.

A Few Things This Doesn’t Cover:

- Orders placed somewhere other than our website

- Requests more than 30 days after delivery

- Products used in a way that doesn’t follow the label

- Loss or damage after the carrier marked the order delivered

- Filing a chargeback instead of reaching out to us. If the order was delivered and this guarantee applies, please start here so we can help.

Skin is personal. We recommend a patch test before full use. This guarantee is our promise to stand behind the product you bought from us. It is not a medical claim, and it does not replace any rights you already have under consumer law.

Keeping It Kind ~ and Fair

We’re happy to help when a product isn’t right. We also have to protect the customers who use this policy the way it’s meant to be used.

We may ask for a photo, your order details, or the leftover product. We may decline a request that appears fraudulent, excessive, or made in bad faith ~ including a pattern of repeated returns, a product that clearly didn’t come from us, or asking for a refund on an empty container without a timely conversation. In those cases we may limit future claims or decline future orders. We’ll always try to talk it through first.

We may update this page from time to time. Updates apply to new orders placed after the new version is posted. They do not change the terms of an order you already placed. The date at the top of this page will always show when it was last updated.

Questions??? We’re here to help. Email info@boodaorganics.com.

Thanks for helping us Spread the Love!